• Clear Communication

Provide clear and transparent communication throughout the entire recruitment process. Keep candidates informed about the stages of your recruitment process, expected timelines and any changes that may occur.

• User Friendly Application Process

Keep your application process simple. A mobile user friendly online application system can reduce frustration and make it easier for candidates to submit their information. Currently candidates use smartphones to search and apply for jobs. A mobile effective experience contributes to accessibility and convenience.

• Personalised Communication

Don’t be generic. Personalise communication whenever possible. Address candidates by their name, provide feedback specific to their application and tailor emails to their stage in the recruitment process.

• Provide Timely Feedback

Offer timely and constructive feedback. Even if a candidate is not selected, providing feedback helps them understand areas for improvement. If you do like a candidate, don’t waste time. In a candidate driven market, there are lots of other opportunities out there.

• Transparent Job Descriptions

Clearly outline job responsibilities, qualifications and expectations in job descriptions. This transparency helps candidates make informed decisions about whether the role aligns with their skill set and career goals.

• Positive Interview Experience

Create a positive and welcoming interview experience. Ensure that interviewers are well prepared and provide a realistic review of the company culture and expectations. It’s just as important for a potential employer to sell your company, position and culture to a candidate, as it is for candidates to sell themselves to you. Share employee testimonials or success stories on your company’s website or during the recruitment process. This gives candidates insights into the positive experiences of current employees.

• Candidate-Centric Approach

Focus on the candidate’s experience from their perspective. Consider how each step in the process impacts them and make adjustments to improve them if required. If your recruitment interview process is remote, you should ensure candidates have the necessary information and support to participate. We would suggest providing clear instructions for virtual interviews and offering technical support if needed.

• Follow-Up

After interviews, follow up to thank the candidate for their time and interest. Provide information about the next steps and timelines to keep them informed.

By setting out these steps, you can create a positive candidate experience, making it more likely that candidates will prefer your company over others who are less considerate and potentially refer others even if they are unsuccessful themselves.